Frequently Asked Questions (FAQ)

Question:
I had lost my files. They were stored on my computer, I accidentally deleted them and now I need to get them back. Can I restore my files? What should I do to recover deleted files?
Answer:
Yes, all your lost files will be automatically recovered. Just download and run file recovery software to recover all lost files.
Question:
I had formatted hard disk drive. There were some file I want to recover. Can I recover deleted files from formatted hard disk?
Answer:
Yes, All files from formatted hard disk can be recovered, even if the hard disk drive was formatted in the deep way (deep formatting). Download and run file recovery program to get all files from formatted drive recovered.
Question:
Now I see that you recovery software can restore files from computers and hard disk drives. But can it recover deleted files from external devices? I need to recover deleted files on the portable disk (it become unreadable).
Answer:
Yes, all files on the portable memory drives can be automatically recovered too. File recovery software can undelete files from external hard disk drives, SSD disks, SD cards, SDHC / SDXC / Mini SD / Micro SD / Memory Stick / Memory Stick Duo / Memory Stick Pro / Smart Media / Sony M2 / Flash Memory Drive and many others.
Just plug external memory device to computer (even if memory device is partically corrupt and not identified in "My Computer). Download and run file recovery software – and get all files recovered.
Question:
I need to recover deleted files from camera. Can I do it with your software? What camera models are supported?
Answer:
Yes, all lost photos from your camera may be easily recovered. Are supported all popular camera types, including, but not limited to: Canon, Nikon, Sony, Kodak, Fujifilm, Minolta, Pentax, Samsung, Olympus cameras).
Connect camera to your computer, download and run file recovery software – then get your photos recovered. All is done automatically.
Question:
Can your software recover music from my MP3 music player? What player models are supported?
Answer:
Yes, all music files from your MP3 music player will be recovered too. Are supported all popular MP3 player players, including: iPod, Cowon, Microsoft Zune, Archos, Sony Walkman, SanDisk Sansa, iRiver, Motorola, Nokia and many other MP3 audio players.
To get your music recovered, connect player to your computer (even if it is partially corrupt or is not shown in "My Computer" folder). Download and run file recovery software – and get lost music automatically recovered.
Question:
Can I recover deleted files from other devices?
Answer:
Yes, lost files from other devices: camcorders, cell phones, voice recorders, dictophones and other devices, that have memory inside and may be connected to the personal computers.
To recover deleted files, connect such device to PC. Then download and install file recovery program – and get data on your device recovered.
Question:
Data on CD / DVD / Blu ray disk become unreadable. Can your software help to fix it?
Answer:
Yes, file recovery software can restore files from scratched, corrupt, not finalized and unreadable disks.
Insert the disk to your CD / DVD / Blu Ray drive (Rewritable disks are supported too). Then download and run file recovery program and all files from unreadable disk will be recovered.
Question:
So, I see your software will be useful for me and will recover my files. What should I do to get my files recovered?
Answer:
Just download and run file recovery software. All your files will be found and recovered automatically.
